First check

Keep responsible gambling at Golazzo Casino on your terms

From the moment you sign in, play is for 18+ only, and every account holds deposit limits, loss limits, session reminders, time-out periods and self-exclusion.

Set a deposit limit

UK Gambling CommissionLicensed and regulated under licence 96806-6535-R-781448. Golazzo Casino Ltd, Company No. 38998307 (United Kingdom).

Five essentials

Check the essentials before you play

From your first visit, the points below are the ones this casino keeps in plain sight.

Minimum age18+

Regulator and licenceUK Gambling Commission, 96806-6535-R-781448

National exclusion registerGAMSTOP

GamCare helpline0808 8020 133

Help with limits[email protected]

While you play

Set it before play, not after a loss

By the end of this page, you will know where each control sits.

A cap you choose

Before your first deposit, a deposit limit caps what goes in over a period you choose, so the sum is settled while your head is clear.

Draw the line first

When a losing run starts to feel normal, a loss limit stops play at a set amount for the stretch you picked.

Time checked, not lost

Halfway through a long session, a reminder tells you how long you have been playing, so you can decide whether to carry on or step away.

Room to breathe

After a rough week, a time-out closes your account for the break you choose, and your balance and settings stay as they are while you are away.

A firm stop

When you decide that stopping matters more than playing, self-exclusion closes your account for at least six months, and GAMSTOP extends that cover to other sites.

Hands-on control

The evening you decide to cap the spend

Use these four steps the first time you want the numbers fixed in advance.

One place for limits

At the settings screen, open the responsible play section, where limits and pauses sit together, and check that only your own account is listed.

Loss, not just deposit

Once you see the three choices, pick deposit, loss or session time, choosing the one that matches the last month you actually had.

Day, week or month?

In the box underneath, enter the sum or the minutes, tick day, week or month, and read the period back before saving.

Saved, then checked

After you save, check the summary page lists the limit you set, and if the row is empty, ask support through live chat.

A pause of hours, or a stop for months

Set a break for the hours you choose. Think of it as a holiday from the site, not a departure. Your time-out period is set inside the casino account, runs for as long as you choose, and during it the account is off limits. Log in when you are ready to play again and the break lifts by itself.

Closing the account access. A step further: self-exclusion closes access for a long period and cannot be reopened early. You start it through the casino account, and for its whole length the account stays shut. Treat it as the version for when a pause has already been tried.

Register with GAMSTOP. GAMSTOP covers far more than one site. Operated by The National Online Self Exclusion Scheme Limited, it accepts only a registration from you at gamstop.co.uk, lasting at least 6 months, with options reaching 5 years. Up to 24 hours may pass before it applies to this account. gamstop.co.uk

Two places to turn

Free and confidential cover across the country

You will know which free service suits you and which suits a worried relative.

National Gambling Helpline (GamCare)

Trained advisers answer at any hour, day or night, for players and for the people living with them, at no cost and in confidence. Ringing is one option; the same help is offered in a live chat. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Meetings run by people who have been where you are, free of charge and with no appointment needed. Relatives and friends meet too, and a phone line covers those who cannot attend in person. gamblersanonymous.org.uk

Read the list honestly

Catching these early keeps a habit small. A limit set before play, or a pause of a few days, is the simplest first move, and it can be switched on the same evening you notice one of them.

One line here is enough reason to act.

Chasing a loss with a bigger deposit
Playing past the time you set
Keeping the spending from people at home
Borrowing to keep the account topped up
Feeling flat until the next session
Promising to stop, then logging straight in
The amount you play no longer feels like fun

Protection explained

How long does each step hold?

Straight answers, because a clear rule is easier to follow than a vague hope.

Can I cancel my self-exclusion before the end of the period?+

No. Once it is in place, a self-exclusion runs for the whole period you chose and cannot be lifted early by you or by us. That fixed length is the point of it: it keeps a decision made calmly from being undone in a hard moment.

Where do I go if I want to change my deposit limit later?+

The same place you set it: the limits section of your account. You will see the current figure, the option to lower it, and the option to raise it, so you can adjust it as your circumstances shift.

I want to close my account for good. How do I do that?+

Write to our support team at the address shown below and say that you want the account closed permanently. They confirm it with you, so a passing mood does not erase an account you may want later.

Does my self-exclusion here cover other gambling sites too?+

No. A self-exclusion taken in your Golazzo account applies to this casino only. If you want the same protection across other operators, you need the national scheme, GAMSTOP, which is separate and run independently of us.

If I take a short pause, what actually changes in my account?+

A time-out freezes your play for the length you pick, while your balance and history stay where they are. When the pause runs out, the account opens again on its own and you can log in as before.